Using Technology in Social Work Practice:

Ethical and Legal Implications

5 Ethics CEUs

Using Technology In Social Work Practice: Ethical And Legal Implications, course #2209 is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Leslie S. Tsukroff, MSW, LCSW as an individual course. Individual courses, not providers, are approved at the course level. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE course approval period: from 01/17/2019 to 01/17/2021. Social workers completing this course receive 5 ethics continuing education credits. 

Due to the COVID-19 Pandemic, Leslie has been given temporary approval to conduct this course via live, interactive webinar by ASWB/ACE. 

Join New Jersey’s premier ethics consultant, Leslie S. Tsukroff, MSW, LCSW for an informative and interactive workshop in which participants will leave being able to:


  • Cite the various laws, ethical guidelines and regulatory standards that impact their use of digital technology in social work practice.

  • Apply the information received to guide them as they develop and implement technology related policies and procedures.

  • Apply, analyze and integrate ethical and legal principals into their use of digital technology in social work practice.

Course Description

Modern technology influences almost every aspect of how we live, socialize, play, shop, communicate and work. As social workers, most of us utilize electronic technology for service delivery, communication, and the maintenance, storage and retrieval of client's sensitive data. Although the field of social work was introduced to digital technology many years ago, the laws and ethical guidelines governing its use are struggling to catch up. In this workshop, essential technology-related state and federal laws, regulatory standards and the NASW Code of Ethics will be examined.   The fundamental social work standards of informed consent, privacy and confidentiality, practitioner competence, and conflicts of interest will be highlighted.



In-person $125.00

Live, interactive webinar: $100.00

Target Audience
Although this workshop is designed for the intermediate level social worker, this course is applicable to all social workers who use or plan to use any form of digital technology (ex. e-mail, text, video-conferencing, EHRs) in their work as professional social workers.  

Program will be 5 hours of actual time
There will be 2 15 minute breaks mid-morning and mid-afternoon

Lunch will be 60 minutes on your own

Introduction (25 minutes)
Discussion of Agenda and tools for workshop

History of Digital Technology (20 min)
General; Social work profession
Review of the key social work documents related to technology (30 min)
NASW Code of Ethics – 2017 revisions
NASW Standards for Technology in Social Work Practice
Overview of the NJ Telemedicine and Telehealth Law
Asynchronous and Synchronous Telehealth Services
Reimbursement issues, insurance,
Model Regulatory Standards for Technology and Social Work Practice
BREAK- 15 minutes  
2017 Amendments to the NASW COE related to technology (75 minutes)
Ethical decision making
Definition of “technology-assisted social work services”
Informed consent
Model Regulatory Standards for Technology and Social Work Practice
HIPAA Compliance and video-teleconferencing
Practitioner competence
Jurisdictional boundaries
Cultural Awareness & Social Diversity
LUNCH 1 HOUR BREAK (on your own)
Amendments to the NASW COE related to technology, continued (75 minutes)
Conflicts of Interest
The Standards for the Use of Technology in Social Work practice
Social networking and boundaries
Privacy and Confidentiality
Breaching confidentiality
Discharging duty to protect
Model Regulatory Standards for Technology and Social Work Practice
Standards for the Use of Technology in Social Work Practice
Special populations- couples, families and groups
Protection of electronic communications
Unauthorized breach of confidential data
The use of testimonials
Access to Records      
Model Regulatory Standards and Social Work Practice
Policies and procedures
Digital communications/interruptions of service
BREAK (15 Minutes)
Amendments to the NASW COE related to technology, continued (15 minutes)
Supervision & Consultation and Education & Training
Dual relationships
Client records
Evaluation and research
Development of Technology Policies & Procedures (60 min)
Risk Management
Social Media/Use of Technology Policies
Guidelines and review of resources


Leslie S. Tsukroff, MSW, LCSW began her entrepreneurial career in 1999 when she opened her first private practice location in Somerset County, New Jersey. Since earning her MSW in Clinical Social Work in 1993 from New York University, she gained expert knowledge through an extensive career.

In addition to owning a profitable and successful private practice, in 2000, Ms. Tsukroff developed Business Management Consulting for Mental Health Practitioners, a corporation aimed at assisting behavioral health clinicians achieve their business goals.

Ms. Tsukroff perfected her consulting business out of knowledge she gained through creating and managing her own small business, working as an Outpatient Care Manager for one of New Jersey’s largest Managed Care Companies, and from spearheading start-up programs for former employers.

Ms. Tsukroff’s commitment to core social work values is evidenced by her volunteerism to various professional mental health associations. She is the former Chairperson for The New Jersey Chapter of The National Association of Social Workers Committee on Ethical Review and throughout her career she has served on several additional committees focused on continuing education for social workers, private practitioner concerns, insurance and managed care issues and social work licensure rules and requirements.

Ms. Tsukroff has dedicated over 26 years focused on giving back to the social work community through serving on various Boards of Directors, writing articles, offering pro-bono presentations, and providing low-cost supervision and consultation to social workers throughout the tristate area.  

In February of 2018, Ms. Tsukroff accepted an invitation to join a task force charged with revising NASW’s Clinical Social Workers in Private Practice:  A Reference Guide.

Ms. Tsukroff has a passion for teaching and drawing on her clinical/ethics –related experience and expertise. She conducts engaging training workshops focusing on traditional business practices, risk management techniques, documentation and record-keeping, private practice development, billing, ethical and legal issues and clinical matters.

Deadlines, Cancellation/Refund Policies, Complaints, ADA Needs, Questions/Concerns

  • If participants have any questions or concerns or are dissatisfied with any part of the registration process, facilities, non-receipt of certificates,  the presenter or the presentation, or any other complaints, they should contact Leslie S. Tsukroff, the program administrator directly @ 973-879-1678 or @

  • If the results of the grievance process are unsatisfactory, New Jersey social workers have the option to contact the approving entity, with an option to appeal to their licensing board.

  • All complaints will be responded to within 7 days from the receipt of the complaint.

  • Full refunds will be given to registrants up until 2 days prior to the event.  

  • Requests for refunds must be made in writing and mailed to Leslie S. Tsukroff, Inc., Business Management Consulting for Mental Health Practitioners, 68  North Bridge Street, Somerville, NJ 08876 or via e-mail to

  • Mail and E-mail registration deadline is 2 days prior to the event.

  • Leslie S. Tsukroff, Inc. would be happy to accommodate your ADA Needs.  Please call (973-879-1678) to discuss at least 2 weeks prior to event. In-person only.

  • If you have any questions, please call Leslie S. Tsukroff, MSW, LCSW @ 973-879-1678 or e-mail her @

Course Completion

For those who registered on-line, by phone or via mail, certificates will be handed to social workers who attend the entire session and complete a course evaluation.

For those who register on-site, certificates will be emailed/mailed within 7 days to those social workers who attend the entire session and complete a course evaluation.

Live, interactive webinar: 

Certificates will be e-mailed to all social workers within 7 days:

  1. Whose payment was received by Thursday, April 2nd 

  2. Who attend the entire session

  3. Return a completed course evaluation.  Course evaluations may be e-mailed to or mailed to the offices of Leslie S. Tsukroff, Inc., 68 North Bridge Street, Somerville, NJ 08876.

68 North Bridge Street
Somerville, New Jersey 08876
TEL:  973.879.1678  •


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